The Coralisle Group Ltd. has experienced exciting growth with the acquisition in May 2022 of Massy United Insurance Ltd., now CG United Insurance Ltd. (CG United) (together “the Group”). The Group is now consolidating its operations in the Cayman Islands to improve the service experience for all CG clients.
*Subject to regulatory approval*
Effective January 01, 2024, the insurance operations of CG United, will be transferred to its sister company, British Caymanian Insurance Company Limited (CG BritCay).* We would like to assure you that there will be no impact to the specific terms and conditions of your existing policy with CG United. The only material change will be to the name of the insurance provider.
The CG United office at Unit #3 The Strand, 46 Canal Point Drive will close permanently on December 22, 2023 to facilitate the physical transfer of office. After this date, all queries and transactions in relation to your policy should be directed to the offices of CG BritCay.
The CG United office at Unit #3 The Strand, 46 Canal Point Drive will close permanently on December 22, 2023 to facilitate the physical transfer of office. After this date, all queries and transactions in relation to your policy should be directed to the offices of CG BritCay.
We will continue to provide the same dedication and commitment to quality products and services you have come to experience and we thank you for your continued business.
We will continue to provide the same dedication and commitment to quality products and services you have come to experience and we thank you for your continued business.
British Caymanian Insurance Company Limited (CG BritCay) carries on business as an insurance company in
the Cayman Islands. In December 1984, the company was incorporated in the Cayman Islands and granted a
Class ‘A’ Licence to operate in the territory.
CG BritCay is a wholly owned subsidiary of British Caymanian Holdings Limited, which is 75% owned by
Coralisle Group Ltd. CG BritCay underwrites property, marine, automobile damage and liability risks and
other general risks in the Cayman Islands.
Effective January 01, 2024, the insurance operations of CG United Insurance Ltd. (CG United), in the Cayman
Islands, will be transferred to its sister company British Caymanian Insurance Company Limited (CG BritCay).
CG BritCay will effectively take over the underwriting and administration of insurance risks in the Cayman
Islands that were previously handled by CG United.
CG United will not be renewing its insurance licence and will cease to operate in the Cayman Islands.
CG BritCay will be the principal representative for the Coralisle Group Ltd. operations in the Cayman Islands.
Going forward, and subject to receipt of regulatory approvals, all documentation related to existing policies
with CG United will be changed to reference CG BritCay as the insurer. We would like to reassure customers
that there will be no impact to the specific terms and conditions of their existing policies with CG United. The
only material change will be to the name of the insurance provider.
No. CG United continues to be a financially strong company. In March 2023, AM Best, one of the world’s leading
rating agencies for insurance companies, affirmed CG United’s Financial Strength Rating of “A-” and its
long-term Issuer Credit Rating of “a-” (Excellent). Best also assigned a “positive” outlook to the ratings. Best
said its rating affirmations reflected the balance sheet strengths of CG United, which were assessed as “strongest”,
as well as their operating performance, business profile and enterprise risk management.
The CG United office, situated at Unit #3 The Strand, 46 Canal Point Drive, will close permanently on
December 22, 2023. After this date, all correspondence, queries, and transactions in relation to CG United
should be directed to the offices of CG BritCay located at BritCay House, 236 Eastern Avenue, George Town.
Your claim will continue to be processed. CG BritCay will honour any outstanding liabilities on behalf of
CG United
CG United customers can contact the CG BritCay office directly on 345-949-8699.
You are also welcome to visit CG BritCay at BritCay House, 236 Eastern Avenue, George Town, between
9:00am and 5:00pm, Monday to Friday.
There are various options available to make payments for your insurance.
Bank Transfer:
Set up British Caymanian Insurance Company Limited as a Payee via your bank’s online banking service or call
us for account details. Payments can be made through Bank of Butterfield, Cayman National Bank, or CIBC First
Caribbean. Please be sure to note your Policy Number in the transfer details.
Phone-in:
Give us a call. Have your debit/credit details ready and we will process the transaction while you are on the phone.
Mail-In
Send your cheque and invoice details to:
Attention: Personal Lines
British Caymanian Insurance Company Limited
3rd flr. BritCay House
236 Eastern Avenue,
PO Box 74, George Town
Grand Cayman KY1-1102
Ensure you include your Policy Number. The cheque should be made out to British Caymanian Insurance
Company Limited.
If you have any questions, please call 345.949.8699 or Visit our Portal – Hellocgi.com.
You will need to register before you will be able to make payments there.
CG BritCay will handle all claims for former CG United policyholders.
Motor accidents or thefts should be reported to the Claims Department as soon as possible and certainly
within 14 days, even if you feel you will not need to make a claim.
Property damage or loss should be reported to the Claims Department as soon as possible and certainly
within 30 days.
For both motor and property claims, please do not have any repairs made until we have been notified and
the damage has been inspected.
For assistance, please call 345-949-8699, email ky_claims@cgcoralisle.com or visit the CG BritCay office at
BritCay House, 236 Eastern Avenue, George Town, between 9:00am and 5:00pm, Monday to Friday
Coralisle Group Ltd. Companies are rated A (Excellent) by AM Best. © 2023
Coralisle Group Ltd. All rights reserved.
